Returns & Exchanges
At Stride Rite, we want your little one to step out in confidence, which is why we offer a 45-day return policy on all unworn merchandise in its original packaging. If your purchase isn't the perfect fit, we make the return process simple and hassle-free.
Start Your Return
Visit our online returns portal and enter your order number and billing zip code to locate your purchase.
Print Your Label
Select the items you wish to return and download your prepaid shipping label to print at home.
Pack Your Items
Place the unworn shoes in their original box and secure them inside a sturdy shipping container with the return label attached.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing